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Review Summary
Lourdes-giftshop comes across as a place people return to when they want beautiful items, clear ordering, and delivery that feels reliable. Customers mention gifts arriving well packed, nicely wrapped, and appreciated straight away, which makes the whole experience feel easy and thoughtful.
Delivery
"No issues when making orders from the start all the way through until being received by post 10/10"
"Arrived promptly. Everything as described. Very happy with purchase"
"Its a wonderful service being able to have Lourdes items delivered promptly to our home in England. I told a lady from our Church and she ordered…"
Its a wonderful service being able to have Lourdes items delivered promptly to our home in England. I told a lady from our Church and she ordered Holy water and was very pleased when it arrived.
Digital experience
"Great website and efficient service/delivery"
"Great website, easy to navigate to find items."
"Lovely items on the website and so much choice."
Team expertise
"Avete un buon servizio.tutte le vostre callaboratrice sono bravissime."
"Fantastic service highly recommend"
"Great service - packed and delivered professionally - highly recommended"
Responsiveness
"Prompt and efficient service"
"Super service, very responsive.."
"Swift, reasonable and prompt delivery"
Friendliness & courtesy
"Excellent service and beautiful"
"Excellent service and experience, a great shop."
"Excellent service, thank you so much!"
Choice
"Great choice of goods, easy ordering and quick delivery!"
"I find the site has a great choice of products."
"A perfect selection of items and postage is swift."
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A. A.
29 Nov 2023
Verified reviewGreat service, great range of products. Quick delivery.
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A. A.
29 Nov 2023
Verified reviewExcellent customer service so helpful I will definitely order again I love the oil that I ordered and shipping was superfast for all my orders A
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A. A.
29 Nov 2023
Verified reviewJust like the medals we bought at the Miraculous Medal chapel in Paris. I was so happy to find your site!
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A. A.
29 Nov 2023
Verified reviewThe purchase arrived quickly and exceptionally well packaged. Many thanks xx
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A. A.
29 Nov 2023
Verified reviewAbsolutely beautiful items, all received, packaged well and in a timely manner. Excellent communication with regards order processing etc. I will definitely use this gift shop again.
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A. A.
29 Nov 2023
Verified reviewFast delivery
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A. A.
29 Nov 2023
Verified reviewFast delivery and I am happy with my rosaries.
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A. A.
29 Nov 2023
Verified reviewThe Our Lady Untier of Knots rosary, I could only find here at a reasonable price. I saw a small one (10 beads) in Augsburg, for almost 4xs the price! Amazon does not have anything comparable with what the Lourdes Gift shop has to offer. Very happy with the fast delivery--GLS delivery is always superb--and the quality of the religious articles. Thank you!
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A. A.
9 Nov 2023
Verified reviewItems are too expensive. Postage charges disgraceful for delivery to Ireland 🇮🇪.
Reply from Lourdes-giftshop.com
Dear Customer, All items are shipped per parcel from France, with parcel tracking. Shipping costs are calculated according to the weight of the order, and are clearly listed at the end of the order, before payment. Thank you for your understanding, Your Customer Service
Reply from A. A.
I've paid for package posting worldwide and never incurred the charges you charge. Please note, this was me doing so from Ireland. Also me posting back to Ireland, while I was abroad. Regarding parcel tracking, this is done by the courier at no extra charge. You can of course upgrade your tracking with extra charge if you want. If your Company has a policy for upgrade tracking. I fail to see why us the customer should be charged for this, as we never requested this. Ye the Company should give us the option at checkout. With regard Weight,it applies of course, but not to the extent your suggesting. The following does not make sense to me:- 1 Rosary Beads 5.00 Euro 2 Prayer note's 4.00 Euro TOTAL 10.00 Euro POSTAGE 10.00 TOTAL 20.00 YOUR LORD, I REST MY CASE. TRACKING NIL POINT WEIGHT NIL POINT PRODUCT 100%.
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A. A.
9 Nov 2023
Verified reviewTerrific
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A. A.
9 Nov 2023
Verified reviewGreat service Thank you
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A. A.
9 Nov 2023
Verified reviewExcellent.
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A. A.
9 Nov 2023
Verified reviewExcellent communication via email for all my questions. Fast delivery to Italy and quality product. Highly recommend, I’d purchase from them again.
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A. A.
9 Nov 2023
Verified reviewDelivered in time and product as described. Thank you!
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A. A.
9 Nov 2023
Verified reviewGreat for getting candles lit at the Grotto. Great for gifts too.
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A. A.
9 Nov 2023
Verified reviewThe miraculous medal is well made, but I am disappointed for the size in relation with the price I paid. It’s really small. In the description is not specified if the measurement are related to the width or the height.
Reply from Lourdes-giftshop.com
Dear Customer, Thank you for your review. We are sorry that the medal does not meet your expectations. The medal size is the height of the medal without the eyelet (this applies to all our medals). This medal is made of 18 carat gold, weighing 0,98 grams, which explains its price. You can return the medal to us for a full refund. Thank you, Your customer service
Reply from A. A.
The size did not explicit the height!
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A. A.
9 Nov 2023
Verified reviewI ordered 6 sanctuary candles. They arrived swiftly, nicely packaged and with care. Good supplier of religious catholic items. Good quality of goods and excellent, responsive customer service. Wholeheartedly recommend this retailer. 10 out of 10.
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A. A.
9 Nov 2023
Verified reviewI thought it was very good
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A. A.
9 Nov 2023
Verified reviewHi, I am very happy, good customer service and great delivery service. Thank you. Fran
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A. A.
9 Nov 2023
Verified reviewGood shop
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