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Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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L. C.
28 Dec 2024
Verified reviewnice item
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K. B.
28 Dec 2024
Verified reviewIncredibly fast delivery service! I received my items the day after ordering, excellent.
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A. C.
28 Dec 2024
Verified reviewQuality items throughout the range
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N. W.
28 Dec 2024
Verified reviewLove the brand
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E. H.
28 Dec 2024
Verified reviewCustomer service is really good
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M. H.
28 Dec 2024
Verified reviewLove Lacoste products and the ranger offered. Website is excellent and makes ordering simple. Backed up with a quality delivery service.
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L. Y.
28 Dec 2024
Verified reviewI am extremely satisfied with the products that Lacoste is offering
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S. S.
28 Dec 2024
Verified reviewGood
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R. B.
28 Dec 2024
Verified reviewGood
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K. B.
28 Dec 2024
Verified reviewAlways quality garments and in store always great staff to assist with my purchases I honestly can not fault Lacoste and recently received my free customised polo 👕 that is a special addition to my wardrobe I thank you.
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C. B.
28 Dec 2024
Verified reviewI'm always very satisfied with Lacoste. That's why it's the only brand I wear.
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R. S.
27 Dec 2024
Verified reviewI was very satisfied with my order and delivery
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R. W.
27 Dec 2024
Verified reviewAs explained in the previous review i am not happy with your customer service..
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D. C.
27 Dec 2024
Verified reviewSpot on
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M. R.
26 Dec 2024
Verified reviewGreat
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R. M.
26 Dec 2024
Verified reviewI’m very satisfied with the service
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G. S.
26 Dec 2024
Verified reviewGreat products Recommend to All
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J. L.
26 Dec 2024
Verified reviewAlways on time
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L. G.
26 Dec 2024
Verified reviewLacoste states that refund are made within 5 working days from the receipt of the product… 2 weeks have gone, and I still wait for my 200gbp refund ! Very upset customer.
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T. D.
26 Dec 2024
Verified reviewAs described
Reviews displayed in chronological order
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