Review Summary
Lacoste comes across as a brand people return to for everyday wear, with clothing that fits many occasions from safari and sport events to smart casual and office use. Customers also mention a good look and feel, along with a sense of loyalty built over time.
Delivery
"I was really satisfied with the price, the delivery time and the condition to which the box and contents were presented. Excellent service."
"Fast delivery and communication"
"Excellent service. Fast delivery and easy returns"
Digital experience
"Slick website and delivery service."
"I like the online shopping experience with Lacoste"
"Website is easy to navigate, the quality is excellent & the delivery either the gift box makes it perfect"
Team expertise
"The team at the shop are always very helpful"
"Staff, very pleasant and helpful, brand has class."
"Very good service offered."
Friendliness & courtesy
"Loic in customer service was brilliant"
"Love the site and customer services always happy to help"
"Always satisfied with Lacoste service and products, staff in my local store (Manchester) are lovely and most helpful on every visit"
Choice
"Always well made and plenty of choices"
"Great company with fantastic quality items and a great array of choice"
"Fabulous designs, great size options and excellent quality."
Responsiveness
"Good quick service Good communications"
"Prompt service and delivery"
"Quick service"
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Andrea A.
13 Aug 2025
Verified reviewAlways the best quality:)
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Hayley S.
13 Aug 2025
Verified reviewGreat. Very quick shipping and delivery.
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Nicky C.
13 Aug 2025
Verified reviewExcellent and easy too order And quick delivery
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Simon L.
13 Aug 2025
Verified reviewExcellent service
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Jeff S.
13 Aug 2025
Verified reviewi love this label, timeless classics and a huge variety of new designs keeps the label fresk.
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Simon W.
13 Aug 2025
Verified reviewWas overcharged on my order, have raised a customer service message 3 times now....no response, poor service, have bought Lacoste for over 30 years never had a problem before, but really disappointing that no one has bothered to contact me back....
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P. W.
13 Aug 2025
Verified reviewDeliver very good
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Arya S.
13 Aug 2025
Verified reviewWorst impression
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Sergio V.
13 Aug 2025
Verified reviewIt came before the time scheduled, very simple, nice delivery!!!
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Kelly N.
13 Aug 2025
Verified reviewEasy ordering process
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Muhammet U.
13 Aug 2025
Verified reviewNot comfortable
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Nicci M.
13 Aug 2025
Verified reviewBig fan of Lacoste
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Carol H.
13 Aug 2025
Verified reviewGreat service and good quality clothes
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William russell W.
13 Aug 2025
Verified reviewAlways great service and quality garments
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Alexandra P.
13 Aug 2025
Verified reviewI am happy with the whole process: from placing the order until I received it. Fast shopping as well
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D. R.
13 Aug 2025
Verified reviewGreat service ordered and received within a few days
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Nenita G.
13 Aug 2025
Verified reviewWorth buying and it’s really comfortable to your feet and soles are soft.
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Chris E.
13 Aug 2025
Verified reviewVery satisfied as usual with my favourite brand
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Stephen G.
13 Aug 2025
Verified reviewVery good product
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Keith P.
13 Aug 2025
Verified reviewI have recommended lacoste to my friends and family, and have done for decades!
Reviews displayed in chronological order