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Review Summary
Diveinn stands out for smooth ordering, quick delivery and clear communication throughout the process. Customers describe a straightforward website, well-packed parcels and items arriving as expected, which makes the whole experience feel easy and reliable.
Delivery
"Γρήγορη παράδοση"
"Товар пришел быстро , 8 дней Всё супер!"
"Kupuje w tym sklepie od lat, szybka dostawa i dobre ceny to ich zdecydowane atuty"
Digital experience
"A very good place to buy diving equipments to a good price and good shipping time"
"Product arrived in good time and as described. Good price. Easy to use website."
"The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the…"
The process from navigating the web site to receiving the goods has been seem less. The web site really easy to use, communication throughout the process was excellent. Speedy delivery, great to do business with.
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A. A.
24 Feb 2023
Verified reviewGreat product, very happy. 5⭐️
Reply from Diveinn.com
Dear Adrian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
24 Feb 2023
Verified reviewfast shipping and delivery.
Reply from Diveinn.com
Dear Ivan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
21 Feb 2023
Verified reviewGood communication, product arrived promptly.
Reply from Diveinn.com
Dear Stephanie , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
18 Feb 2023
Verified reviewGreat product I do recommend Cressi products. Delivery bit slow allow bit more time for you order to arrive as it’s coming from Spain otherwise great service. I would definitely buy again from scubastore.com.
Reply from Diveinn.com
Dear Mehmet , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2023
Verified reviewExcellent service all round, will defenitley shop here again.
Reply from Diveinn.com
Dear Gareth , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2023
Verified reviewGreat value for a premium quality product, very well packaged, nice and user friendly website. Thank you
Reply from Diveinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
17 Feb 2023
Verified reviewWell packed, great quality product and well priced
Reply from Diveinn.com
Dear Simon , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Feb 2023
Verified reviewEasy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere
Reply from Diveinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
16 Feb 2023
Verified reviewEasy to find what I was looking for, excellent selection of Dive kit and delivery tracking easy to follow. Best prices I have seen anywhere
Reply from Diveinn.com
Dear Colin , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
15 Feb 2023
Verified reviewWitam Sklep oferuje markowy towar w dobrych cenach. Szybka przesyłka zamówienie a i zwrot bez komplikacji. Sporo sprzętu już tam kupiłem i nadal zamierzam kupować.
Reply from Diveinn.com
Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
12 Feb 2023
Verified reviewHard to get information about a particular item despite multiple channels. Whatsapp was useless, telephone not so bad but unhelpful/ unable to resolve query. 2/5 Delivery was good and tracked. Arrived on time and complete. 5/5
Reply from Diveinn.com
Dear Aisha , Thank you for taking the time to share your comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Please be advised that technical questions should best be asked further down on the product website in the field that says "Technical questions about this product" Feel also free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewExcellent service and delivered ahead of time. Would recommend.
Reply from Diveinn.com
Dear Michael , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewGood selection. Cheapest prices I could find. And arrived quickly.
Reply from Diveinn.com
Dear Aaron , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewGreat selection at good price’s however the shipping is bit expensive which can wipeout the saving on the product. Product can take a little while to arrive as the come from mainland Europe so order well in advance of when you need an item.
Reply from Diveinn.com
Dear Alex , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewAt the time being i am satisfied with the product.I will have a more thorough opinion in the summer of 23 because I bought the product in the winter of 23
Reply from Diveinn.com
Dear SOTIRIOS , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewOk!!
Reply from Diveinn.com
Dear Wojciech , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewIt is a joke of store. Totally unprofessional ! Except low price I cannot find anything good at this shop. I have order 3 times from them , and every time I was disappointed. First time I ordered a pair of fins from cressi and i received them.scratched and without protection foil.. only glue from protection foil ( probably was a returned item) . Second time I ordered a regulator set from Aqualung but before ordering I called them, wrote on email, on messenger because on the features was written "with octopus" but on the photos I couldn't see any. They answered me that if it is written with octopus than it will have octopus, but I received only the first and second stage, NO octopus. It bothered me me but because I didn't have time to return the item Iade other order with a separate octopus and other things. And because it is almost delivery time and I had no news I asked about my order and I find out that the order didn't left yet because an item is missing from their store, but they didn't tell me until I wrote them. After this I received an email telling me that I can replace , delete or.wait for the item. I choose to replace it but the button on the website is not working so I called them. They said ok, will.replace the item but I should receive an email to confirm that I want to replace the item. And I'm still waiting for their mail.... I will definitely search for other store even if it will be more expensive that this.
Reply from Diveinn.com
Hello Mircea, We are very sorry to hear that you have found our service to be below your expectations. We want to remind you that the experience of our customers is important to us and that is why we have verified your case and identified the problem, we have also taken your comments into account and sent them to the corresponding department in order to continuously improve and take action to improve the quality of our service. We apologize for the inconvenience caused. Best regards
Reply from A. A.
Kind words from you but just words. I would like to see results. At least correct the mistake from your site and write that the regulator package from Aqualung Legend Elite doesn't come with an Octopus.
Show exchanges Hide exchanges -
A. A.
7 Feb 2023
Verified reviewItem as expected. Smooth deliverance.
Reply from Diveinn.com
Dear Hans , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewHet is zeer goed. Mijn order werd binnen enkele dagen geleverd. De kwaliteit van de item vind ik perfect.
Reply from Diveinn.com
Dear Michal , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
7 Feb 2023
Verified reviewFast delivery , great service Thanks
Reply from Diveinn.com
Dear Peter , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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