Go to website
Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
-
A. A.
13 Apr 2022
Verified reviewEverything was OK with the order, one item does not fit to my bike. It will be good to change it.
Reply from Bikeinn.com
Dear László Zoltán , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewDue to the pandemic causing huge problems within the bike industry it is really difficult now to get parts etc.Therefore it was great to find a company to not only have my required item in stock but it was also at a VERY competitive price including delivery to the uk from the continent. Thank you BikeInn,I will recommend you to others.👍
Reply from Bikeinn.com
Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewExcellent price great tracking arrived on time ,
Reply from Bikeinn.com
Dear Darren , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewReliable shop, fast delivery abroad. Very satisfied with the service in general.
Reply from Bikeinn.com
Dear Tomas , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewFast delivery and great product. Thank you!
Reply from Bikeinn.com
Dear Richard , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewEverything was perfectly fine :). Thank you Bikeinn.
Reply from Bikeinn.com
Dear Bartosz , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewExcellent service, the parts arrived promptly and well packaged.
Reply from Bikeinn.com
Dear Ian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewOrder took over 4 weeks
Reply from Bikeinn.com
Dear Brian, We are very sorry to see that our service did not meet your expectations. We would like to remind you that our customers' experiences are very important to us, which is why we have investigated your case. Please take into consideration that there are external factors which can affect the delivery of an order, which is why our delivery dates are estimates and not exact. As far as the export and customs process is concerned, we have no influence on this handling process, new border controls and quarantine measures may all impact service. https://mailingtechnology.com/tracking/?tn=LS185522904NL Please accept our sincerest apologies. If you need more information or assistance, please contact our customer service team by emailing to support@tradeinn.com please. Kind regards
-
A. A.
13 Apr 2022
Verified reviewOrder received after quite a few days. Everything was inside as expected.
Reply from Bikeinn.com
Dear Luca , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewFast delivery (by airmail), product as described, arrived in perfect condition.
Reply from Bikeinn.com
Dear Remus , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewGreat service. Prompt dispatch of my items with a tracking code provided so I could watch it all the way here. Thanks!
Reply from Bikeinn.com
Dear Brian , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewBecause the goods were poorly packed and damaged during transport.
Reply from Bikeinn.com
Dear customer, We are sorry to hear that your ordered item(s) did not arrive as expected, but we are happy to see you added ROUTE Shipping Protection to your order. This way, your package was insured from loss, damage, and theft. You can file a claim with ROUTE through the email you received from ROUTE after placing your order, or by going to: https://claims.route.com/ Please accept our sincerest apologies. Kind regards
-
A. A.
13 Apr 2022
Verified reviewSaw some mixed reviews and was a bit apprehensive but the price was great so gave it a go and would recommend. Parcel came really quickly and had a tracker to check updates throughout.
Reply from Bikeinn.com
Dear Tom , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewFully informed all along the way, my pannier arrived promptly, so far so good. Service was great
Reply from Bikeinn.com
Dear J , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
13 Apr 2022
Verified reviewExactly as planned! This is my second purchase, and everything went smoothly like first time.
Reply from Bikeinn.com
Dear Bogdan , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
30 Mar 2022
Verified reviewAltough the package was shipped by three companies, everything was Perfect. From spain to Poland in 6 days
Reply from Bikeinn.com
Dear Jakub , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Mar 2022
Verified reviewBest seller! Good delivery time and products! I enjoy to buy my parts from you guys!
Reply from Bikeinn.com
Dear Marius , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
-
A. A.
29 Mar 2022
Verified reviewKorábban is rendeltem már a cégtől. Nagyon elégedett vagyok. Az árak jók, a rendelés egyszerű, a szállítás a jelzett időre, korrekt tájékoztatás mellet zajlik. Sok sok csillag!!!!
Reply from Bikeinn.com
Kedves, Köszönjük, hogy időt szánt arra, hogy ilyen pozitív megjegyzéseket osszon meg velünk tapasztalatairól. Nagyon örülünk, hogy a legjobb módon tudtuk kiszolgálni Önt. Az ilyen típusú visszajelzések lehetővé teszik számunkra, hogy azonosítsuk, mit csinálunk jól, és milyen szempontok szerint kell dolgoznunk ügyfeleink élményének javításán. Ezért nagyra értékeljük visszajelzését. Bármilyen aggályával vagy megjegyzésével forduljon bizalommal ügyfélszolgálatunkhoz a support@tradeinn.com e-mail címen. Köszönöm és üdvözlöm,
-
A. A.
28 Mar 2022
Verified reviewI have two garmin Very fast 2 to 4 days max to Greece.The price excellent the cheapest . I recommend to friends!! I have 3 cids and decently i will need you again. Giannis
Reply from Bikeinn.com
Dear Karadimitras , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reply from A. A.
Thank you i will be in touch.
Show exchanges Hide exchanges -
A. A.
27 Mar 2022
Verified reviewTipTop
Reply from Bikeinn.com
Dear Morten , Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
Reviews displayed in chronological order
Contact
Go to website
Certification
