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Review Summary
Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.
Delivery
"Delivered quicker than UK counterparts for orders placed at the same time. Good price Good product"
"Good service. the item was a good price and arrived well packaged and when promised."
"Good Experience. Decent delivery time"
Digital experience
"Prima betrouwbare webshop."
"Great website with a wide variety of cycling-related products at competitive prices."
"Ordering was easy but delivery was very very slow."
Choice
"amazing choice great price arrived on time"
"Kvalitetni proizvodi , širok asortiman , dobre cijene, brza isporuka"
"Brilliant range of products and super fast delivery"
Team expertise
"Great trust and honesty in the transaction"
"Very good, great service. I would recommend."
"Great price,service and communication.Highly recommended."
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A. A.
10 Aug 2024
Verified reviewFast delivery, excelent package.
Reply from Bikeinn.com
Dear Jiri, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewCompetitively priced item, securely packaged and delivered on time. The MIK plates will allow me to make my own pannier rack bags.
Reply from Bikeinn.com
Dear Lynn, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewgreat service
Reply from Bikeinn.com
Dear Alexander, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewGreat prices but there is a delay in delivery (as clearly its not a UK company) if you don't need your items immediately then BikeINN is great.
Reply from Bikeinn.com
Dear Dan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewHighly recommended !! I have bought several times from this shop. Great prices! Sometimes very fast, some times not so fast. Still Great!
Reply from Bikeinn.com
Dear Stefano, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewGood price, just as described, quick delivery. Would recommend
Reply from Bikeinn.com
Dear Alan, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewI ordered the byway WTB tire set for my trek2 which I tried for the first time and I loved them……great service and great prices from bike inn
Reply from Bikeinn.com
Dear chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewGood looks . Ok prices
Reply from Bikeinn.com
Dear Christian, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewOrdered 3 items now and each times been hassle free 👍🏼
Reply from Bikeinn.com
Dear David, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
8 Aug 2024
Verified reviewThe item was well received, nice packaging and fast
Reply from Bikeinn.com
Dear Flemming, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewAs always, buying experience with bikeinn web shop is very positive. Good prices for a really top offer of products, accurate description and on time delivery. Recommend the seller.
Reply from Bikeinn.com
Dear Vojteh, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewSuper shop, quick, efficiently Im glady.
Reply from Bikeinn.com
Dear Jerzy, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewSuper!! Netjes, snel en makkelijk in elkaar te zetten! Deze fiets is geschikt voor 4 jaar! Aanrader :)
Reply from Bikeinn.com
Dear Marleen, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewtop.
Reply from Bikeinn.com
Dear Mike, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewGreat service and delivery tracking. Goods arrived in perfect condition.
Reply from Bikeinn.com
Dear chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewExcellent service and reasonable price
Reply from Bikeinn.com
Dear Chris, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewChildrens bike for 5-6 year olds but it has no footbreak. The description was unclear about it and had I known I would not have ordered the bike. The threads on the screw to attach the front splash guard and the front reflector were damaged so I had to go to a hardware store and buy one. Worst of all was the assembly manual. It was only in spanish and for a completely different bike....
Reply from Bikeinn.com
Hello Daniel, We truly regret the inconvenience caused. In case you have received a wrong product, a defective or an incomplete product you would need to submit a return request through your account, please. Opening a return request does not always mean that you want to return the product. It also means that you want to complain about some problems related to the order you received. (For example, the item is missing from the order, the customization is missing, the wrong color was sent, the product does not agree with the picture) Please sign in to your account by using your email address and password and select My orders. Then, click on the order, select the reason that best suits the situation and follow the instructions. Please also note that you will find technical questions about a product on each product page below the "Related products". There you can find answers or ask a technical question if you require further information. If you have any further questions, please contact our customer service team by sending an email to support@tradeinn.com Best wishes
Reply from A. A.
I looked at the return site but how would sending 5 photos of a screw and a spanish manual of an adult bike do any good? How about you make sure the products you send are good quality instead. I will not change my review.
Show exchanges Hide exchanges -
A. A.
5 Aug 2024
Verified reviewGreat service at very competitive priced
Reply from Bikeinn.com
Dear Gareth, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewGreat value for money and a good selection of quality products. Highly recommended.
Reply from Bikeinn.com
Dear Richard, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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A. A.
5 Aug 2024
Verified reviewGood rack, just as expected. Took a few days longer to arrive than expected but that may be due to the royal mail.
Reply from Bikeinn.com
Dear Eve, Thank you for taking the time to share such positive comments about your experience with us. We are very happy to have been able to serve you in the best way. This type of feedback allows us to identify what we are doing well and in what aspects we should work to improve the experience of our customers. Therefore, we appreciate your feedback. Feel free to contact our customer service team by emailing support@tradeinn.com with any concerns or comments. Thanks and best regards,
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