Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 3%
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  • Graham M.

    16 Apr 2026

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    I have contacted you about the missing crank on the chainset I ordered and all I get is a bot telling me how important my custom is but no information about supplying a replacement left hand crank. The packaging was complete and intact so the missing crank was not lost in transit and was never sent. Since the only contact I've had from you is to give a review I'm giving you one. SORT THIS OUT.

    Reply from Bikeinn.com

    Hello, Thank you for bringing this issue to our attention. We sincerely apologise for the inconvenience you’ve experienced with your order, and we understand how frustrating it is to deal with missing items. A return request has been opened for you, please consult the corresponding message! In order to see the status, updated information and messages concerning your claim, please go to our website and log in to your account on the upper right hand side following the path: My Account > My orders > View return status Thank you for your patience. bikeinn team

  • Josef B.

    16 Apr 2026

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    Super obchod se super cenami Doručení v pořádku a v termínu Doporučuji

    Reply from Bikeinn.com

    Dear Customer, Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us and that your order was delivered on time. Your recommendation means a lot to us. Best wishes! bikeinn team

  • Tomasz M.

    14 Apr 2026

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    Sklep godny polecenia. Przesyłka z Hiszpanii do Polski w mniej niż tydzień. Polecam

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We are thrilled to hear that your order arrived so quickly from Spain to Poland. Your recommendation means a lot to us, and we look forward to serving you again in the future. Best wishes! bikeinn team

  • Iain S.

    14 Apr 2026

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    Excellent service and dependable delivery arrangements.

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We’re thrilled to hear that you experienced excellent service and dependable delivery arrangements. Your feedback is invaluable to us, and we look forward to serving you again in the future. Best regards. bikeinn team

  • Roland a en daniel e K.

    14 Apr 2026

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    BikeInn is a shipping company that functions adequately and delivers well. The deliveries (I always choose delivery by DPD) are not the fastest, but they are always well packaged and arrive at their destination within a reasonable time. Even if you do not like a product, BikeInn is a company that arranges returns in a pleasant manner. You have to pay for the return shipping yourself (

    Reply from Bikeinn.com

    Hello, Thank you for sharing your positive experience with BikeInn! We're glad to hear that our shipping and packaging have met your expectations, and we appreciate your understanding regarding return shipping. Your feedback means a lot to us, and we look forward to serving you again in the future. Best regards. bikeinn team

  • Jacek C.

    14 Apr 2026

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    great quality, description meets reality ;)

    Reply from Bikeinn.com

    Hello Thank you for sharing your wonderful feedback! We’re thrilled to hear that you found our products to be of great quality and that the descriptions matched your expectations. Your satisfaction means a lot to us, and we look forward to serving you again soon! bikeinn team

  • Daniel H.

    14 Apr 2026

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    OK. Alltid längre leveranstid än vad som anges.

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your feedback with us. We understand that longer delivery times can be frustrating, and we appreciate your patience. If you have any further concerns or questions, please feel free to reach out. Best regards. bikeinn team

  • Mirjam L.

    10 Apr 2026

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    Easy to find your items, quick delivery.

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that you found it easy to locate your items and enjoyed a quick delivery. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards. bikeinn team

  • Tony K.

    10 Apr 2026

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    Perfect online website, easy to pay and fast shipped. Love it!

    Reply from Bikeinn.com

    Hello! Thank you so much for your wonderful feedback! We're thrilled to hear you had a great experience with our website, payment process, and shipping. Your satisfaction means a lot to us, and we look forward to serving you again soon. Best regards! bikeinn team

  • Alan P.

    10 Apr 2026

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    Easy to order from and good price. Delivery could have been faster but it was secure & supported by regular communications.

    Reply from Bikeinn.com

    Hello, Thank you for your feedback! We’re glad to hear that you found the ordering process easy and appreciate the pricing. We understand the importance of timely delivery and will take your comments on board to enhance our service. If you have any further questions or need assistance, please feel free to reach out. Best regards. bikeinn team

  • C. S.

    10 Apr 2026

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    Easy to use site, great product at a competitive price! Fast delivery to the UK. Would shop here again and recommend to anyone hesitant.

    Reply from Bikeinn.com

    Hello Thank you for your kind words! We’re thrilled to hear that you found our site easy to use and appreciated the fast delivery to the UK. Your recommendation means a lot to us, and we look forward to serving you again in the future! bikeinn team

  • Tony S.

    10 Apr 2026

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    I've dealt with Bikeinn many times for bike parts etc. Very reliable, in delivery and quality of products.

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We truly appreciate your trust in us for your bike parts and are thrilled to hear about your positive experiences with our delivery and product quality. Your feedback motivates us to continue providing the best service possible. Best regards. bikeinn team

  • David G.

    10 Apr 2026

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    We hope you enjoy your new items! Item was not new! The product packaging was opened and wrinkled. The protective film of the cycling computer display was missing. :-(

    Reply from Bikeinn.com

    Hello, Thank you for sharing your feedback. We’re truly sorry to hear that your item did not meet your expectations and that the packaging was not in pristine condition. Your experience is important to us, and we would appreciate the opportunity to discuss this further. Please log in to your account using your email address and password on the upper right hand side of our website and select My Orders. Then click on the order, select the reason that best suits the situation and follow the instructions. You can either return the received item or we might offer you a discount if confirmed. We apologize for this inconvenience. Best regards. bikeinn team

  • John E.

    4 Apr 2026

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    Really great price for 2 Schwalbe bicycle tyres, much cheaper than anywhere else. Delivery time little bit slower as coming from Spain not UK, but not an issue for me if making good savings. Tyres were exactly as ordered, plus no additional taxes to pay for goods into UK. Price was as advertised. Will definitely use again for cycle parts and clothing.

    Reply from Bikeinn.com

    Hello, Thank you for your fantastic review! We're thrilled to hear that you found our prices competitive and that your order met your expectations. We appreciate your understanding regarding the delivery timeline and are delighted that you’ll be returning for more cycle parts and clothing. We look forward to serving you again! Best regards. bikeinn team

  • Srecko A.

    4 Apr 2026

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    Excellent

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We are thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your support. If you have any further thoughts to share or need assistance, please don't hesitate to reach out. Best regards. bikeinn team

  • Jozef P.

    4 Apr 2026

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    Everything is fine, just the package is missing...

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your feedback with us. We’re glad to hear that everything else is fine, but we’re sorry to learn that your package is missing. Please reach out to our customer service team so we can assist you further in resolving this issue. Best regards. bikeinn team

    Reply from Jozef P.

    He's right, he just arrived late...

    Reply from Bikeinn.com

    Hello, Thank you for your feedback. We're glad to hear that everything is fine in the end!! Sometimes external factors beyond our control may affect order delivery which is why our dates are estimates and not guaranteed. Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. Don't hesitate to reach out to our customer service team if you have any further concerns or questions! Our apologies again for this inconvenience. Best regards. swiminn team

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  • Graeme S.

    4 Apr 2026

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    Quality product at a good price compared to other sellers

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our product quality and pricing satisfactory compared to other sellers. Your feedback motivates us to continue providing the best service possible. Best regards, bikeinn team

  • David R.

    4 Apr 2026

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    Great price, great products and fast delivery. Took under a week to get to me. Will definitely use again.

    Reply from Bikeinn.com

    Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed our prices, products, and speedy delivery. Your support means a lot to us, and we can’t wait to welcome you back for your next order. Best regards. bikeinn team

  • G. E.

    4 Apr 2026

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    Goed en snel geleverd

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We're thrilled to hear that you received your order quickly and to your satisfaction. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards. bikeinn team

  • Simon Y.

    4 Apr 2026

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    Good service & price . Delivery was good

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service and delivery. Your satisfaction is our priority, and feedback like yours motivates us to keep delivering the best. Best regards. bikeinn team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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