Reviews for Bikeinn.com

Total: 3 522 reviews since 17/01/2021

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4.4

Based on 497 reviews from the last 12 months

  • 79%
  • 12%
  • 3%
  • 2%
  • 4%

icon sparkle Review Summary

Bikeinn is often described as easy and reassuring to use, with fast delivery, good prices and items that arrive as expected. Some customers also mention helpful service, including catching a delivery address mistake and keeping the transaction honest.

This summary is AI-Generated
  • This summary is base on a representative sample of minimum 10 reviews with at least 20 characters and is updated monthly.
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  • 12%
  • 3%
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  • Mct S.

    21 Jun 2026

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    Good prices and fast delivery

    Reply from Bikeinn.com

    Hello! Thank you for sharing your positive experience with us. We're delighted to hear that you found our prices competitive and enjoyed the speedy delivery. Your feedback motivates us to continue providing excellent service. Best regards. bikeinn team

  • Line E.

    21 Jun 2026

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    Acceptable delivery time

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your thoughts! We're pleased to hear that you found our delivery time acceptable. Your feedback is invaluable in helping us enhance our service. If you have any other comments or questions, feel free to reach out. Best wishes! bikeinn team

  • Jacek L.

    21 Jun 2026

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    everything was fine

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to leave a review! We're delighted to hear that everything was fine with your experience. If you have any further feedback or questions, please don't hesitate to reach out. Best regards. bikeinn team

  • Igor P.

    21 Jun 2026

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    Меня всё устраивает и время доставки заказа и качество.

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We’re thrilled to hear that you’re satisfied with both the delivery time and the quality of your order. Your feedback means a lot to us, and we look forward to serving you again in the future. Best regards. bikeinn team

  • Paul S.

    21 Jun 2026

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    Item took over a week to arrive and has a 12 pound return charge.

    Reply from Bikeinn.com

    Hello, Thank you for sharing your experience. We understand that delays and return charges can be frustrating, and we sincerely apologise for any inconvenience this may have caused. Please note that delivery dates are estimates and not guaranteed, as external factors beyond our control may affect order delivery. Also keep in mind that you can always choose between different transport companies if you are not satisfied with the service of a particular carrier. We have opened a claim manually for you and it was accepted as a commercial gesture. In order to see the status, updated information and messages concerning your claim, please go to our website and log in to your account on the upper right hand side following the path: My Account > My orders > View return status Your feedback is important to us, and we are continually working to improve our services. Should you have any further concerns, please feel free to reach out to our customer support team. Kind regards. bikeinn team

  • Tomasz D.

    21 Jun 2026

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    Product as expected but horrid information about the delivery. Given delivery date as 31st of May next no info and tracking showing not even sent ... Email query responded with "it's sent what do you want" ... Customer service and delivery service leaves lot to be desired....

    Reply from Bikeinn.com

    Hello, Thank you for sharing your feedback with us. We sincerely apologise for the issues you experienced regarding delivery information and our customer service response. Your experience is important to us, and we are continually striving to improve. Please feel free to reach out directly so we can assist you further. Kind regards. bikeinn team

    Reply from Tomasz D.

    I have contacted you directly and received meaningless response... Your system is clearly broken and it justifies low rating because when reported customer service ignores it and tell the customer to go away and wait...

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  • Carl W.

    21 Jun 2026

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    Spot on very good price and communication and a wide variety of mountain by goods and the delivery was good as well

    Reply from Bikeinn.com

    Hello! Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our prices, communication, and delivery. Your positive feedback motivates us to continue providing the best products and service. We look forward to serving you again soon! Best regards. bikeinn team

  • Zoltán K.

    21 Jun 2026

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    Jó árak,gyors kiszolgálás.

    Reply from Bikeinn.com

    Hello, Thank you so much for your kind words! We’re thrilled to hear that you found our prices great and our service quick. Your satisfaction is our top priority, and we truly appreciate your feedback. Best regards. bikeinn team

  • Valerie beaumont A.

    21 Jun 2026

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    Easy to use website. Good range of products. Competitive pricing. Lost a star because I paid for the item to arrive in a certain timeframe. It missed that by 4 days.

    Reply from Bikeinn.com

    Hello, Thank you for your feedback! We're glad to hear you found our website easy to use and our product range appealing. We apologise for the delay in delivery and understand how important timely arrival is. Your comments will help us improve our service. Best wishes, The Bikeinn Team bikeinn team

  • Daniel K.

    21 Jun 2026

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    Order from them all the time. No better prices. Sometimes delivery takes a little while but I suppose achieving those prices comes with some trade offs (which I‘m happy to make). Also they have just about everything. Great selection of products.

    Reply from Bikeinn.com

    Hello, Thank you so much for your wonderful feedback! We're thrilled to hear that you appreciate our competitive prices and wide selection of products. We understand that delivery times can vary, and we truly value your understanding. Your support means a lot to us! Best regards. bikeinn team

  • Anna G.

    20 Jun 2026

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    Mer än en veckas försening utifrån utlovad leverans

    Reply from Bikeinn.com

    Hello, Thank you for taking the time to share your experience with us. We sincerely apologise for the delay in your delivery and understand how frustrating this can be. Your feedback is important to us, and we're continuously working to improve our services. Please feel free to reach out if you have any further concerns. Kind regards. bikeinn team

  • Kazimierz N.

    5 Jun 2026

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    Bardzo dobry sklep. Szybka wysyłka

    Reply from Bikeinn.com

    Hello, Thank you so much for your positive review! We’re thrilled to hear that you had a great experience with our quick shipping. Your satisfaction is our top priority, and we appreciate your feedback. Best regards. bikeinn team

  • Danny P.

    31 May 2026

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    All orders in progesss on time, and delivered 👍 The ordered product is also perfect! 😊 thanks.

    Reply from Bikeinn.com

    Hello, Thank you so much for your wonderful feedback! We’re delighted to hear that your order was processed and delivered on time, and that you're pleased with your product. Your satisfaction is our priority, and we truly appreciate your kind words. Best wishes, bikeinn team

  • Radu S.

    30 May 2026

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    The delivery take too long! Navigating on the page is spot on!

    Reply from Bikeinn.com

    Hello, Thank you for sharing your feedback! We’re glad to hear you found our website easy to navigate, but we apologise for the delay in delivery. Your experience is important to us, and we appreciate your comments as they help us improve our service. Best regards. bikeinn team

  • Bjørn H.

    29 May 2026

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    Hurtig levering og hurtig svar

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful feedback! We’re thrilled to hear that you were satisfied with our fast delivery and prompt responses. Your support inspires us to continue providing excellent service. Best regards. bikeinn team

  • Bence B.

    29 May 2026

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    Great pricing, super fast shipping as always.

    Reply from Bikeinn.com

    Hello! Thank you for your fantastic review. We’re thrilled to hear that you appreciated our pricing and the fast shipping. Your satisfaction is our top priority, and feedback like yours motivates us to keep up the good work. Best wishes! bikeinn team

  • Brian C.

    29 May 2026

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    Quick delivery and everything were as it should be

    Reply from Bikeinn.com

    Hello, Thank you so much for your positive feedback! We’re delighted to hear that you had a quick delivery and that everything met your expectations. Your satisfaction is our priority, and we look forward to serving you again soon. Best regards. bikeinn team

  • Anna G.

    27 May 2026

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    everything ok

    Reply from Bikeinn.com

    Hello, Thank you for your wonderful review! We’re delighted to hear that everything went well with your experience. Your feedback motivates us to continue providing great service. If you have any further thoughts to share, we’d love to hear from you. Best regards. bikeinn team

  • David C.

    27 May 2026

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    Parts dont fit and was described as universal, to return the part they want £11 very poor

    Reply from Bikeinn.com

    Hello David, Thank you for sharing your experience with us. We're sorry to hear that the parts didn't fit as expected and that you're facing issues with the return process. Please always Read the full description on the product page to find out about the product's compatibility. https://www.tradeinn.com/bikeinn/en/wolf-tooth-roadlink-derailleur-hanger-adapter/139411168/p Your feedback is important, and we will look into this matter to improve our services. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards. bikeinn team

    Reply from David C.

    Can you not do a cheaper return

    Reply from Bikeinn.com

    Hello, Thank you for your feedback. We’re sorry to hear that the part did not fit as expected and understand how frustrating this can be. We aim to provide accurate descriptions and appreciate your comments on our returns process. A free shipping label as a commercial gesture has been provided for you. In order to see the return label, updated information and messages concerning your claim, please go to our website and log in to your account on the upper right hand side following the path: My Account > My orders > View return status Your experience is important to us, and we will take your feedback into consideration as we strive to improve. Best regards. bikeinn team

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  • Antonio S.

    12 May 2026

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    Easy to use, reliable. What you order is what you get.

    Reply from Bikeinn.com

    Hello! Thank you so much for your positive feedback! We're thrilled to hear that you found our service easy to use and reliable. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Best regards! bikeinn team

Reviews displayed in chronological order

About Bikeinn.com

TRADEINN RETAIL SERVICES

Bikeinn is an online store specializing in cycling equipment, offering cycling enthusiasts worldwide everything they need for their sport. Their expert and dedicated team helps each customer optimize their cycling experience, regardless of age, skill level, or experience. The Bikeinn team provides first-class customer service and online support. Bikeinn is one of 18 sports stores belonging to the Tradeinn Group, which boasts over 2.6 million items in a 30,000 m² main warehouse, representing more than 10,000 brands and shipping to 180 countries. Leading TOP brands include Garmin, Shimano, SRAM, Mavic, Specialized, DT Swiss, Castelli, Northwave, and many more.

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C/ Pirineus, 9, Celrà 17460

www.tradeinn.com/bikeinn/en Sports
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